Said product would be delivered in 5-8 weeks. Product was delivered in 3 weeks. When I received notification of shipment I was out of the country. I had to make three different calls to the company to make other shipping arrangements. Each time I did not get any help or follow-up! The first two calls the representative said they would get back with me to confirm if they could hold the product, shipping company could hold the product or ship it to an alternative shipping address that I gave them. I never received the promised follow-up confirmation! The third call the representative said the shipping company would hold the painting until I returned to the country. A couple of days later I get a message from the shipping company that the package was delivered. They simply left the painting leaned against the garage door in the weather! Keep in mind this package was roughly 5 ft x 5 ft. I had to call a friend to bring a truck to my home to load up and take to his home to store until my return. The painting was nice but the customer service sucked!